Help center
Frequently asked questions
Plans & billing
+How does the free trial work?
Pro includes a 7-day free trial for first-time subscribers. You're charged when it ends unless you cancel first.
+Why pick annual billing?
It costs less: Pro annual saves $58 a year and Premium annual saves $158 a year compared with paying monthly.
+Can I cancel anytime?
Yes, from Manage billing on your Subscription page. You keep access until the end of the period you already paid for.
+What happens if I upgrade or downgrade?
Upgrades take effect right away and are prorated. Downgrades take effect at the end of your current billing period.
+What if a payment fails?
You get a 7-day grace period to update your card before your plan pauses.
+Who handles my card?
Payments are processed securely by Stripe. Mastaizflo2.0 never sees or stores your full card number.
+Do you give refunds?
Except where the law requires otherwise, fees already paid aren't refunded. Contact us if you think you were charged in error.
The bot
+What does the bot trade?
BTC, ETH, SOL perpetual futures on Hyperliquid, using one published rule: act only when price is 2 standard deviations from its 20-hour average.
+How often does it check the market?
Every 15 minutes.
+How does it exit a trade?
At the 20-hour average, or at a stop 2.5% from the entry price — whichever comes first.
+What are the default risk settings?
0.5% of your account at risk per trade (max 1%), 3x leverage (max 5x), a pause at -10% drawdown and a stop for the day at -3%.
+Can I stop it instantly?
Yes. The kill switch stops the bot and closes its positions at market, on any plan.
Safety
+Does Mastaizflo2.0 hold my money?
No. Your funds stay in your own Hyperliquid account. Mastaizflo2.0 only sells access to the software and cannot withdraw from your account.
+What kind of trading key do I connect?
A trade-only key. Keys that can withdraw funds are rejected, and you can revoke a key at any time.
+Are profits guaranteed?
No. Trading perpetual futures is risky and you can lose money. Nothing on Mastaizflo2.0 is financial advice.
Still have a question? Contact us.
Mastaizflo2.0 Pro
Put the rule to work on your own account.
7-day free trial for first-time subscribers. Cancel anytime from your Subscription page. Your funds never leave your Hyperliquid account.